Position Summary
Make and maintain contact with the customer, to produce engineering specifications, designs, drawings and material requirements whilst meeting the schedule, quality expectations and cost standards consistent with the overall design concept for each project allocated from order entry to completion of the warranty period.
Assist in the achievement of team goals through the maintenance and analysis of performance measures and continuous improvement activities.
Job Responsibilities Include
- Liaise promptly and concisely with customer either directly or via relevant sales person/agent throughout each project on all matters of a substantial nature.
- At outset of each major project prepare a resource requirement forecast and plan for achieving all project requirements.
- Manage all resources required to achieve set target dates.
- Monitor and manage progress of all assigned projects through to successful completion.
- Design components/machines, direct the Draftspersons allocated for detailed designs and size/select key commercial items.
- Check completed drawings, schedules and technical manuals with customer requirements. Ensure that only accurate and clear drawings are released for manufacture.
- Fully brief and guide the draughtspersons allocated to each project.
- Liaise with relevant production personnel at various stages of project to ensure smooth transition from engineering to production.