IMPORTANT NOTICE: We have a NEW phone number for equipment needs, service support, and spare parts in the USA and Canada.

LEARN MORE

 

Globe Icon  Language

LOCATION: Hayward, CA (Onsite)
 

Job Duties and Responsibilities

  • Provide technical support by phone, email, and in person.
  • Diagnose and resolve technical hardware and software issues.
  • Troubleshoot and diagnose remote users' connectivity issues involving VPN, email, and internet.
  • Configure and deploy new computer systems, including user profile setup.
  • Administer mobile devices and provide user training.
  • Conduct new employee onboarding, including workstation setup and account access verification.
  • Provide printer support, install and update printer drivers.

Required Education and Experience

  • Experience with software installation and workstation support.
  • Knowledge of Windows 11, including setup, configuration, and troubleshooting.
  • Good verbal and written communication skills.
  • Experience with computer imaging and user profile setup.
  • Ability to travel up to 5% as required.

Excellent salary and benefits, including medical, dental, vision, life insurance, 401K with company match, paid holidays, your birthday, PTO and sick and vacation!

Heat and Control is an EOE/AA employer committed to workforce diversity.

Submit your resume by clicking "Send Resume" below OR attach your resume in an email with the job title in the subject line to employment@heatandcontrol.com

Send Resume
Textures Logo

Email Us

Select a department to email:

Sales
Service Support
Spare Parts
Training
Human Resources
General