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Position Summary

This position provides customer perspective and solutions from the pre-sale stage through the transfer of ownership. 
 

Job Responsibilities Include

  • Ensure project pre/post shipment planning, scheduling and communication and support with customers regarding installation vs installation supervision, commissioning vs training, etc.
    • Help define customer site project scope and objectives, involving all relevant internal/external stakeholders and ensuring technical feasibility
    • Co-Perform risk management to minimize any potential customer site risks
    • Work with the PM to meet site budgetary objectives based on financial analysis
      • Ensure evaluation techniques and KPI measurement templates are utilized
  • Support project managers to coordinate resources and 3rd parties/vendors /subcontractors.
    • Develop site project plans and site execution plans to track progress. Develop spreadsheets, diagrams and process maps to document customer site needs
    • Co-Manage changes to the site project scope, schedule, and costs
    • Track site project performance and submit regular site reports
  • Establish internal training points for Application Engineers and Project Managers to ensure a holistic approach to our business solutions

Required Education and Experience

  • Minimum of 15 years’ experience in a manufacturing/industrial industry and five (5) years of supervisory experience
  • Strong customer service, written and oral presentation skills.
  • Software skills: Microsoft Office Suite, MS Project, CRM, AutoCAD
  • SAP experience (or ERP equivalent)
  • Must be able to travel 50-75% of time

Excellent salary and benefits, including medical, dental, vision, life insurance, 401K with company match, paid holidays, your birthday, PTO and sick and vacation!

Heat and Control is an EOE/AA employer committed to workforce diversity.

Submit your resume by clicking "Send Resume" below OR attach your resume in an email with the job title in the subject line to employment@heatandcontrol.com

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