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Position Summary

The Application Engineer position is a technical sales/customer support position that works to support internal and external customer requirements while supporting corporate goals.


Job Duties and Responsibilities

  • Understand a diverse portfolio of packaging and inspection equipment and its technical benefit, and then leverage that knowledge to make equipment, application, and process recommendations.
  • Review of customer specifications, commercial documents, and internal standards to determine scope of project supply.
  • Perform equipment and product testing to assist in determination of recommended technical solution(s)
  • Generation of customer proposals per requests from End-users, Sales Representatives, and Regional Sales Manager(s)
  • Work with other internal technical groups (as lead or support role) in system solutions
  • Entry of pre-sale quote activities into CRM/quote configuration systems
  • Purchase order review, order processing for hand-off to Project Management
  • SAP entry
  • Interactions with internal and partner manufacturing partners as required
  • Field travel to support sales, customers, and service as required
  • Manage customer visits/demos as required
  • Performs other duties as assigned by manager.

Required Education and Experience

  • 2-year Associates of Applied Science degree in an engineering-related field, or
    4-year Bachelor degree in an engineering-related field
  • 5+ Years of sales, customer service, or engineering experience, preferably with Industrial Equipment.
  • Ability to develop and articulate concepts and solutions to employee team(s) and customers
  • Use Word, Excel, Outlook, PowerPoint, AutoCad, and CRM systems 
  • Strong customer service, time-management, troubleshooting, and negotiation skills
  • Ability to travel as needed 

Heat and Control is an EOE/AA employer committed to workforce diversity.

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