Petfood safety is paramount at SmartPak
"We view ourselves as a health care company for animals," says Dodd Corby, Vice President of Operations at SmartPak in Plymouth, MA. "We need to provide a very high level of quality control for our products, equal to human foods, so metal detection has become an important part of our quality control plan."
To make sure the bags of dog food
they package are metal-free,
SmartPak relies on a CEIA
drop-through metal detector from
Heat and Control. Corby reports
that the CEIA, integrated with an
Ishida CCW-RS multihead weigher
(also supplied by Heat and
Control), "has been operating
for over two years and we have
experienced no downtime due to either the
metal detector or scale."
Corby's search for a metal detector was not
unusual. Since metal detection was a new
field to him, he discussed his application with
several of his vendors to learn who they used,
and then attended a Pack Expo show to narrow
a list of top suppliers. "The Heat and Control
staff at the show was very knowledgeable
about CEIA equipment for my
application. I saw a unit in action
on the show floor and liked its
small footprint, easy to understand
operator controls, and its ability to
interface with my vertical bagger."
"The Ishida and CEIA system has allowed us
efficiency by 100%".
Dodd Corby, VP, Operations.
That introduction to CEIA
lead to a purchase, and for
over two years now "the
equipment has been
great," says Corby. "It
has performed exactly
the way they said it
would, and has exceeded our expectations
in terms of machine uptime and producing
a quality product."
The combination Ishida/CEIA system has,
according to Corby, "been a game changer
for us. We offer dog food in custom doses
with weights that are very close to each other.
We needed precision to within 1 gram, and
the Ishida scale has delivered. We know that
the custom-dosed pack is exactly what the
customer ordered, no more, no less.
And the speed has allowed us to
increase our efficiency by over 100%."
Product quality means everything
to SmartPak. "From the time we
put our Heat and Control system
into production we have had zero
complaints about incorrect dosing
or metal contamination. We've got the right equipment for the job." See Videos